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June 21, 2022

In this Issue:

  1. Consumer Voice Executive Director Participates in Elder Justice Coordinating Council Meeting
  2. Consumer Voice Submits Comments Regarding Older Americans Act Regulations
  3. New Episode of the Pursuing Quality Long-Term Care Podcast on Addressing Abuse in Long-Term Care Facilities
  4. Upcoming NORC Webinars on Working with Legal Services on Nursing Facility-Initiated Discharges and on Investigating Complaints Involving Allegations of Abuse
  5. President Biden Issues Executive Order Granting Protections to LGBTQ+ Older People
  6. New Booklet for Caregivers from CaringKind on Best Ways to Comfort Someone with Advanced Dementia

Consumer Voice Executive Director Participates in Elder Justice Coordinating Council Meeting

Consumer Voice Executive Director Lori Smetanka spoke during today's Elder Justice Coordinating Council (EJCC) meeting.  She participated in a discussion on nursing home reform, enforcement and residents' rights.  The EJCC coordinates activities related to elder abuse, neglect, and exploitation across the federal government.

Read her remarks.

Consumer Voice Submits Comments Regarding Older Americans Act Regulations

Consumer Voice submitted comments to the Administration for Community Living in response to its request for information about the Older Americans Act (OAA) regulations. Consumer Voice's response included comments about challenges faced by older adults, elders, and family caregivers in receiving services under the Older Americans Act and how OAA programs can advance equity.  Consumer Voice also emphasized that the regulations themselves are meaningless unless they are enforced, and we emphasized the need for Long-Term Care Ombudsman Programs to have independence as is mandated under the program's law and rule. 

Read Consumer Voice's full comments.

New Episode of the Pursuing Quality Long-Term Care Podcast on Addressing Abuse in Long-Term Care Facilities

podcast-full-icon.pngA new episode of the Pursuing Quality Long-Term Care podcast is now available.  In this episode we are talking with Dr. Laura Mosqueda, a professor of Family Medicine and Geriatrics, and Beverley Laubert, the National Ombudsman Program Coordinator at the Administration for Community Living about abuse of those living in long-term care facilities – an issue that affects thousands of residents of nursing homes, assisted living facilities, and other long-term care settings.

Listen on Apple Podcasts, SoundCloud, Facebook, or our website.

Upcoming NORC Webinars on Working with Legal Services on Nursing Facility-Initiated Discharges and on Investigating Complaints Involving Allegations of Abuse

Join the National Long-Term Care Ombudsman Resource Center (NORC) for two upcoming webinars:

Long-Term Care Ombudsman Programs and Legal Services: Working Together to Protect Residents from Nursing Facility-Initiated Discharges
Wednesday, June 22, 3:00 – 4:30 PM ET | Register

NORC and the National Center on Law & Elder Rights (NCLER) will discuss the roles and responsibilities of the Long-Term Care Ombudsman program (LTCOP) and legal services and how they can work together to protect rights of residents in nursing facilities. Specifically, presenters will discuss who can represent residents during discharge hearings and showcase examples of LTCOP and legal services collaboration in representing residents’ interest during appeal hearings. NORC will share a new resource for LTCOPs and highlight other key resources for LTCOPs and legal services.

June TA Talk – Investigating Complaints Involving Allegations of Abuse
Wednesday, June 29, 2022, 3:00 - 4:00 pm ET | Register

In recognition of World Elder Abuse Awareness Day (WEAAD), join NORC to talk about the role of the Long-Term Care Ombudsman program (LTCOP) in investigating complaints involving allegations of abuse, neglect, and/or exploitation. Beverley Laubert, National Ombudsman Program Coordinator, Administration for Community Living (ACL), will open the discussion by reviewing pertinent federal requirements and guidance that explain the role of the LTCOP in investigating allegations of abuse. Dale Watson, South Carolina State Long-Term Care Ombudsman, and Jessica Winters, Regional Long-Term Care Ombudsman, South Carolina, will share a case example with local and state level advocacy and coordination with other entities such as Adult Protective Services (APS), state licensing and certification, Medicaid, and the Attorney General. There will be ample time for questions and discussion following the presentation.

President Biden Issues Executive Order Granting Protections for LGBTQ+ Older People

Last week, President Biden issued an Executive Order granting protections and support for LGBTQ+ older people.  President Biden’s history-making executive order directs the U.S. Department of Health and Human Services to publish a “Bill of Rights for LGBTQI+ Older Adults” and new guidance on the nondiscrimination protections for older people in long-term care settings. It also charges the U.S. Department of Health and Human Services with “exploring new rulemaking to establish that LGBTQI+ individuals are included in the definition of populations of “greatest social need” under the Older Americans Act.”

Learn more in SAGE's press release.

New Booklet for Caregivers from CaringKind on Best Ways to Comfort Someone with Advanced Dementia

CaringKind has created a new booklet for family members, friends and caregivers of a person who has dementia entitled Finding Comfort: Living with Advanced Dementia in Residential Care. The purpose is to provide information about the best ways to offer comfort and the best possible quality of life for someone whose dementia is progressing. This booklet is intended to help bring the best possible quality of life for the person who has dementia. For the person with even the most advanced dementia, comfort matters and is possible.

Get the booklet (available in English and Spanish).

Resources Available in the Consumer Voice Store

Consumer Voice's Online Store has resources for advocating for residents of long-term care facilities and supporting self-advocacy. Shop a multitude of publications and products that provide information and raise awareness.

Store items

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