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October 18, 2022
In this Issue:
- New Fact Sheet on Nursing Home Abuse
- Ombuds Day
- Podcast Episode: NORC's Carol Scott Discusses How Ombudsmen Can Assist Nursing Home Residents
- Virtual Office Hour for Long-Term Care Ombudsmen on Residents' Rights
- Materials Available from NORS Q&A
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New Fact Sheet on Nursing Home Abuse
 All older people have the right to live free from abuse and neglect. Yet, thousands of nursing home residents experience mistreatment every year. A new fact sheet from Consumer Voice and the National Center on Elder Abuse (NCEA) provides information on what families can do to identify abuse and what to do if you suspect abuse is occurring.
Get the Fact Sheet.
For more information on the topics raised in the fact sheet, listen to the Pursuing Quality Long-Term Care podcast episode, "Addressing Abuse in Long-Term Care Facilities." In this episode, Dr. Laura Mosqueda, a professor of Family Medicine and Geriatrics, and Beverley Laubert, National Ombudsman Program Coordinator at the Administration for Community Living, discuss abuse in long-term care facilities.
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Ombuds Day
Last Thursday was the 5th Annual Ombuds Day, which was created to recognize the important role ombudsmen play, and the impact they have on people’s lives. Long-term care Ombudsmen (LTCO) are advocates for residents of nursing homes, board and care homes and assisted living facilities. LTCO provide information about how to find a facility and what to do to get quality care. They are trained to resolve problems. If you want, the LTCO can assist you with complaints. However, unless you give the LTCO permission to share your concerns, these matters are kept confidential. Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system. Read the blog from Beverley Laubert, National Ombudsman Program Coordinator at the Office of Long-Term Care Ombudsman Programs in the Administration for Community Living.
Find a LTCO near you.
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Podcast Episode: NORC's Carol Scott Discusses How Ombudsmen Can Assist Residents
Listen to a new episode of the "Doing It Best with Elder Care Success" podcast featuring an interview with the National Long-Term Care Ombudsman Resource Center (NORC)'s Carol Scott discussing how long-term care Ombudsmen representatives can help your loved one get good care at a nursing home.
Listen on Spotify, Apple Podcasts, Stitcher, or iHeartRadio.
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Virtual Office Hour for Long-Term Care Ombudsmen on Residents' Rights
The National Ombudsman Resource Center (NORC) is hosting a virtual open office hour the last Wednesday of each month at 2:00 pm ET for long-term care Ombudsmen representatives. Th next call is Tuesday, October 26th. This is an opportunity to ask questions, share information, and have open conversations with your peers and NORC staff.
The focus of the October call will be Residents’ Rights. These Zoom calls do not include a structured presentation and are open to all State Ombudsmen and their program representatives. These calls will not be recorded and do not require registration. Use this link to join: https://us02web.zoom.us/j/85675114259.
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Materials Available from NORS Q&A
The recording and materials are available from the National Ombudsman Resource Center (NORC)'s Q&A on the National Ombudsman Reporting System (NORS). During the Q&A, Beverley Laubert, National Ombudsman Program Coordinator, Administration for Community Living, addressed questions. Find answers to more NORS-related questions in the recent NORS TA Talk and on NORC's updated FAQs.
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