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March 28, 2023

In this Issue:

  1. New Report: How Nursing Homes Funnel Billions of Dollars Through Related Party Companies with Little Scrutiny from the Federal Government
  2. 2022 Consumer Voice Annual Report
  3. Materials Available from Webinar - Resident Voices on How Staffing Impacts Their Lives
  4. Mission Impossible: New Podcast from Consumer Voice, AMDA and the Center for Innovation

New Report: How Nursing Homes Funnel Billions of Dollars Through Related Party Companies with Little Scrutiny from the Federal Government

Today, Consumer Voice is releasing its new report, “Where Do the Billions of Dollars Go? A Look At Nursing Home Related Party Transactions,” which documents how each year nursing homes funnel billions of dollars through related party companies (companies they own) with little to no oversight by the Centers for Medicare & Medicaid Services (CMS). The report provides a detailed look at related parties and how nursing homes potentially use them to hide how much money they are making and to give the illusion that their facilities are not profitable.

The report uses cost data submitted to the federal government by nursing homes to illustrate the industry-wide practice of related party transactions and how at the same time, residents face inadequate staffing and poor care.
The constant refrain from the nursing home industry is that they need more money. Yet, our report shows that billions of dollars go unaccounted for each year and are potentially being siphoned off to the profits of nursing home owners and operators.  In our report, we offer solutions to the lack of transparency and accountability for how nursing home dollars are spent. CMS must take action now to ensure that taxpayer dollars are spent on care and that the safety and well-being nursing home residents is assured.

Read the Report

Webinar - Thursday, April 6th

Join us for a webinar to hear more about the report in detail.
Register Now

2022 Consumer Voice Annual Report

Consumer Voice has published its 2022 Annual Report highlighting accomplishments and priorities from the past year.
Our primary focuses included:

  • The continued impact of COVID-19 on residents
  • Pushing for minimum staffing standards
  • Ownership and financial transparency
  • Elder abuse, neglect, and exploitation
  • Transfer and discharge
  • The misuse of antipsychotic drugs

The impact of our organization is far-reaching including:

  • Over 410,000 visits to our websites,
  • 31,943 listeners to the Pursuing Quality Long-Term Care podcast,
  • Over 1,700 responses to technical assistance requests, and
  • Nearly 700 attendees to our Annual Conference.

Read the Annual Report.

Materials Available from Webinar - Resident Voices on How Staffing Impacts Their Lives

The recording and materials are available from last week's webinar "Dignity for All: Resident Voices on How Staffing Impacts Their Lives."  
Consumer Voice was joined by residents Cindy, Maurice, Margarite, Barb, and Terry for a conversation highlighting their experiences with staffing. They shared, in their own words, how living in a facility with inadequate staffing affects their quality of life and the quality of care that they receive, and what it would mean for their lives to live in a facility with enough staff.

Get the Materials

Mission Impossible: New Podcast from Consumer Voice, AMDA and the Center for Innovation

Consumer Voice, AMDA, and the Center for Innovation (The Green House Project/Pioneer Network) have created a new podcast series, "Mission Possible: Accelerating Excellence & Momentum for Nursing Home Transformation."  Mission Impossible will present ideas on how to improve eldercare services.  Guided by a 2022 NASEM report on the state of nursing care, this podcast will build bridges between theory and practice, incorporating the voices of influential people from all facets of the sector – including clinical leaders, outspoken advocates, residents, caregivers, and investors.

Listen to the first episode, "Searching for Financial Levers of Change," featuring co-founder and former CEO of the National Investment Center for Seniors Housing & Care Robert Kramer and the Center for Innovation’s Alex Spanko.

Listen to the Podcast

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