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August 29, 2023

In this Issue:

  1. Nursing Home Residents: Make Your Voice Heard
  2. University of Alabama at Birmingham Seeking Hispanic or Latino/a Family Caregivers for Study
  3. Free Dementia Training for Nursing Homes
  4. Updated Preliminary Agenda for Consumer Voice Conference
  5. FEMA Webinar on Preparedness for Older Adult Service Providers
  6. Consumer Voice Selected to Participate in Cantor Fitzgerald's Charity Day

Nursing Home Residents: Make Your Voice Heard

In the coming weeks, the Centers for Medicare & Medicaid Services (CMS) will propose a rule requiring nursing homes to provide a minimum amount of direct care per resident daily (minimum staffing standard). The nursing home industry is doing everything possible to prevent the implementation of a staffing standard. As a result, a strong staffing standard is at risk.

surveyIt is critical that CMS, federal and state legislators, and other policymakers hear from nursing home residents about the importance of adequate staffing.

Nursing home residents: complete this survey, by September 18th, to share how staffing levels impact your daily life as a nursing home resident.
Please share this survey with nursing home residents in your community.


The answers will be used in Consumer Voice's advocacy work; your contact information or identifying details will never be shared without your consent.  

This survey is for nursing home residents.  A survey for family members will be released in the coming weeks.

University of Alabama at Birmingham Seeking Hispanic or Latino/a Family Caregivers for Study

The University of Alabama at Birmingham (UAB) is inviting Hispanic or Latino/a family caregivers to complete short surveys for a study. Study responses will be used to help understand family caregivers' daily experiences and develop services to better support caregivers in the community. Study participants will be paid for their time, and answers will remain anonymous. To learn more, contact starlab@uab.edu or call Lorelí Alvarez at 205-996-0339. Register here if you'd like to be contacted by the research team.

Free Dementia Training for Nursing Homes

The University of Kansas School of Nursing is seeking nursing homes nationwide to participate in a NIH-funded research study testing a new online version of the Changing Talk (CHAT) communication training program. CHAT educates staff about reducing elderspeak (infantilizing communication) and seeks to reduce behavioral symptoms and need for psychotropic medication for residents with dementia. The new online version (Changing Talk: Online Training (CHATO)) consists of 3 one-hour interactive online modules. There is no cost, direct-care staff can earn 3 contact hours, and all staff get a Certificate of Completion. Visit the CHATO website for more information.

Updated Preliminary Agenda for Consumer Voice Conference

Join us October 31 - November 1 at the Hilton Baltimore Inner Harbor for the 47th Annual Consumer Voice Conference.  See the newly updated preliminary agenda. Sessions at the conference, available in-person and livestreaming, will include:

  • 2023 CV Conference logoStrategies for Avoiding Unnecessary Guardianships
  • Using Federal Law to Protect Assisted Living Residents
  • Advocating for Residents During the Decertification of America's Largest Nursing Home
  • The Impact of Administrative Staff on Quality
  • Reforms for System-Wide Transformation
  • Community Response to Improved Nursing Home Care
  • HCBS Transition Strategies for Nursing Home Residents
  • The Outliers: Some Nursing Homes Beat the Odds
  • Understaffing Litigation in Nursing Facilities
  • Balancing Infection Control and Residents' Rights in Nursing Home Communities
  • Transformational Change Within Organizations, Systems, and Communities to Support "Good Lives for All People"
  • How Individual Advocacy Can Impact the World
  • Brief Interventions for Implementation of Trauma-Informed Care
  • Food Equity Advocacy Strategies in Long-Term Care Services and Supports
  • Using Data in Systems Advocacy

Learn more about the conference and register.

Plus, consider becoming a conference sponsor. Sponsorship offers multiple ways to increase your visibility with our attendees and publicly promote your alignment with Consumer Voice. Learn more about becoming a sponsor and exhibiting during the conference.

In-person attendees: Make your hotel reservation as soon as possible. The room block is nearly full!

FEMA Webinar on Preparedness for Older Adult Service Providers
Join the Federal Emergency Management Agency (FEMA) Region 2 National Preparedness Division — in collaboration with the Administration for Community Living (ACL); the Substance Abuse and Mental Health Services Administration (SAMHSA) Office of Policy, Planning, and Innovation; and Schoharie County, NY, Area Agency on Aging — for the “Preparedness for Older Adult Service Providers" webinar Wednesday, September 6 at 10:30am ET.

Many older adults depend on community service providers for necessities and psychosocial support. However, these crucial services may be disrupted during disasters, impacting older adults in your community. This workshop prepares organizations that provide critical support services to older adults. The webinar will discuss continuity of operations, preparedness planning for older adults, disaster mental health issues, and case studies.

Register Now

Consumer Voice Selected to Participate in Cantor Fitzgerald's Charity Day
Consumer Voice has been selected to participate in Cantor Fitzgerald’s 9-11 Charity Day. Every year, Cantor Fitzgerald and its affiliates, in conjunction with the Cantor Fitzgerald Relief Fund, commemorate their 658 friends and colleagues and 61 Eurobrokers employees who perished on September 11, 2001, by distributing 100% of their global revenues on Charity Day to the Cantor Fitzgerald Relief Fund and dozens of charities around the world.  This year, Consumer Voice Executive Director Lori Smetanka will join Susie Singer Carter and Rick Mountcastle, producers of the documentary film No Country for Old People, and AnnaSophia Robb, celebrity sponsor, at the New York Stock Exchange and NASDAQ Stock Market on September 11th to commemorate this day.

The documentary, No Country for Old People, aims to raise awareness of conditions and resident experiences in nursing homes by telling Susie's mother's story from her time in a nursing facility, and through interviews with industry experts and resident advocates. Support production of this film by making a contribution.

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