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May 26, 2020

In this Issue:

  1. New COVID-19 FAQ Webpage from Consumer Voice
  2. Register for the Joint Webinar Series on Advocating for Nursing Home Residents; Materials Available from Last Week's Webinar
  3. Webinar Series - COVID-19 and Ombudsman Programs: Understanding How Trauma Impacts You, Residents, and Your Advocacy; Materials Available
  4. Twitter Chat Thursday on Older Adults and COVID-19

New COVID-19 FAQ Webpage from Consumer Voice
COVID-19 has raised a lot of different issues for residents of long-term care facilities and their families. Consumer Voice has created a new webpage for COVID-19 Frequently Asked Questions.  The webpage is a resource for individuals receiving long-term care and their family members.  The FAQs cover a variety of topics including transfers and discharges; leaving the facility; transparency and disclosure of COVID-19 cases; visitation and communication with loved ones and the facility; advocacy suggestions; and where to find additional information for specific situations like care for individuals with dementia, guardianship issues, and additional information from CMS.  If you have a question that does not appear on the FAQ page, let us know by emailing info@theconsumervoice.org. Visit the FAQ page »

Register for the Joint Webinar Series: Advocating for Nursing Home Residents; Materials Available from Last Week's Webinar
Join Consumer Voice, Center for Medicare Advocacy, Long Term Care Community Coalition, and Justice in Aging this Friday, May 29th at 2pm ET for an additional webinar in the series "COVID-19: Advocating for Nursing Home Residents."  The landscape of COVID-19 response in nursing homes continues to evolve rapidly at the federal and state levels. These webinars review the latest updates, issuances from CMS, legislation, and strategies for advocates and families. Register »

Materials are available from last week's webinar. Watch the recording and see the slides »

Webinar Series - COVID-19 and Ombudsman Programs: Understanding How Trauma Impacts You, Residents, and Your Advocacy; Materials Available

In partnership with the Colorado Long-Term Care Ombudsman program, Consumer Voice and NORC are offering a four-part webinar series regarding the impact of trauma due to the COVID-19 pandemic on long-term care residents and Ombudsman programs.

View materials from the first webinar in the series, on trauma-informed, person-centered care, and the second webinar in the series, on compassion fatigue and vicarious trauma, on NORC's website.

Attend additional webinars in the series on June 17th and July 20th. 

Register »

Twitter Chat Thursday On Older Adults and COVID-19
Join the Leadership Council of Aging Organizations, in honor of Older Americans Month, for a Twitter Chat this Thursday, May 28th from 2:00pm - 3:00pm ET to call attention to older adults and COVID-19.  The federal government must do more to protect individuals receiving long-term care including ensuring quality care and promoting the rights of residents in nursing homes, assisted living, and other care settings and promoting safer environments for the workforce serving older adults, including direct care workers and family caregivers.  Join the Twitter chat to lend your voice to these important issues.  Participate on Justice in Aging's Twitter - @JusticeinAging - on Thursday.

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