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July 2019 – June 2020 was the third year of a three-year grant funded by the Administration for Community Living/Administration on Aging (ACL/AoA) for the National Consumer Voice for Quality Long-Term Care (CV) to operate the National Long-Term Care Ombudsman Resource Center (NORC). As we finish the third year, we would like to thank all the State Ombudsmen and representatives of the Office that shared your experiences, resources, and input with NORC. Below are highlights of resources and activities completed by NORC over the past year. 
 
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If you have any questions or need assistance finding a resource email, ombudcenter@theconsumervoice.org.

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